Sarah Knotz

Interaction Designer with a focus on distilling complex digital tasks into brand experiences that feel effortless.

10+ years of experience designing for organizations across education, healthcare, finance, governance, and tech.

Medical Technology Customer Service Transformation

Medical technology company Becton Dickinson wanted to reduce the burden on their over-extended CX team while expanding self-initiated options that would address complex pain points in the current customer service experience.

Governance SaSS Design System Foundation

Corporate Board Management software company Diligent sought the foundations for a unified Design System that their in-house designers could leverage to establish a higher quality visual experience and streamline internal software development.