Sarah Knotz is a New York-based Interaction Designer.

I create digital experiences that blend aesthetics with functionality.

10+ years of experience designing for organizations across a variety of industries including: education, healthcare, finance, governance, and tech.

Medical Technology Customer Service Transformation

Medical technology company Becton Dickinson wanted to reduce the burden on their over-extended CX team while expanding self-initiated options that would address complex pain points in the current customer service experience.

Governance SaSS Design System Foundation

Corporate Board Management software company Diligent sought the foundations for a unified Design System that their in-house designers could leverage to establish a higher quality visual experience and streamline internal software development.